No one is allowed in the van while the dog is being groomed.
You will receive a call or text to remind you of your appointment the day prior to your appointment. At that time, I will also give you the time of your appointment or remind you of the time if we have pre-scheduled the time.
If I am going to be more than 15 minutes late or early to an appointment, I will call you. Please be at your location 15 minutes prior to your appointment time.
If you need to cancel, please provide 24 hours notice; otherwise, a $25 cancellation fee will be applied.